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TERMS OF USE
Terms of use
ORDER CONFIRMATION
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After placing the order, an e-mail will be sent with the order confirmation, which will contain information about the order. If you don’t receive the email, check your Spam.
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When you receive the confirmation email, make sure all the information is correct. Please contact us if you notice an error in the information provided after placing your order.
PAY FOR THE PURCHASE
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By bank transfer, receiving the invoice by e-mail
RETURN OF GOODS
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Items purchased in the www.gust-juhi.lv online store can be returned within 14 days in accordance with the Cabinet of Ministers of the Republic of Latvia Regulations No. 207 “Rules on distance contracts”
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The customer applies for the return of the product to his order, indicating the reasons and the desired further actions – exchange for another size or model or refund.
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The product can be returned by post, courier or delivered in person to the Velo Outlets store Vienibas gatve 165A, Riga.
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The cost of returning the goods – post, courier or transport – must be borne by the customer.
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The right of withdrawal does not apply to the goods if the goods have been damaged or used.
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The product must be returned in its original packaging.
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After the refusal application and receipt of the goods, the company returns the money paid for the goods or issues a coupon for the exchange of the goods for another size or model, according to the customer’s wishes.